Contact Us

Get in Touch

We're a small team that genuinely cares about you and your pup! Whether you have a question about an order, need help choosing the right toy, or just want to say hi — we're here for it. 🐾

📧 Email Us

snugglebrainco@gmail.com
We respond to all emails within 24–48 hours, Monday to Friday.

📦 Order Issues

If you have a problem with your order — wrong item, damaged product, or anything else — please email us right away and we'll make it right. No hassle, no stress.

🔄 Returns & Refunds

Check out our Refund Policy for full details, or just email us and we'll walk you through it.

⏰ Response Time

We aim to respond to every message within 1–2 business days. We appreciate your patience!